Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS408003 Mapping and Delivery Guide
Develop models of future state operations practice

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS408003 - Develop models of future state operations practice
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to establish processes for identifying future state models of best practice for operations that are then used as the template for both strategic decision making and goal setting. It may be applied to whole organisations or significant sections of the value stream. This unit applies in an environment where operations practices are standardised and there is a culture that accepts sustaining improvements and building on them. It is intended for managers and people with a similar sphere of influence.This unit applies to individuals who are familiar with competitive systems and practices, value stream mapping and culture improvement.This unit may also be applied to non-production areas and service organisations applying competitive systems and practices principles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence is best done from a report and/or folio of evidence drawn from:

a single project which provides sufficient evidence of the requirements of all the elements and performance criteria

multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.

A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.

Assessment should use a real activity developing models of future state operations practice for an operational workplace.

Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.
Prerequisites/co-requisites
Competency Field Competitive systems and practices
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop a shared future state model
  • Establish an appropriate representative team.
  • Analyse a value stream map of an appropriate section of the value stream.
  • Determine the current state of practice across the value stream.
  • Identify overall organisation strategy, direction and competitive systems and practices philosophy.
  • Validate view with process/system owner.
       
Element: Develop and review a collaborative best practice model
  • Develop a future state model of practice.
  • Review model with process/system owners and other stakeholders across the value stream as appropriate.
  • Modify model to deliver better results for the customer and reduce muda.
  • Develop implementation plan in consultation with stakeholders.
       
Element: Provide the resources necessary to move to the future state
  • Identify changes required to infrastructure.
  • Determine benefit/cost for required changes.
  • Prioritise required changes.
  • Obtain required authorisations.
  • Facilitate the provision of resources needed to implement plan.
       
Element: Review future state model
  • Manage the implementation of improvements.
  • Identify measures of progress towards agreed future state.
  • Review progress towards future state.
  • Agree methods of improving areas which could progress better.
  • Agree on methods for evaluating future state.
  • Validate measures and methods with relevant managers.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop a shared future state model

1.1

Establish an appropriate representative team.

1.2

Analyse a value stream map of an appropriate section of the value stream.

1.3

Determine the current state of practice across the value stream.

1.4

Identify overall organisation strategy, direction and competitive systems and practices philosophy.

1.5

Validate view with process/system owner.

2

Develop and review a collaborative best practice model

2.1

Develop a future state model of practice.

2.2

Review model with process/system owners and other stakeholders across the value stream as appropriate.

2.3

Modify model to deliver better results for the customer and reduce muda.

2.4

Develop implementation plan in consultation with stakeholders.

3

Provide the resources necessary to move to the future state

3.1

Identify changes required to infrastructure.

3.2

Determine benefit/cost for required changes.

3.3

Prioritise required changes.

3.4

Obtain required authorisations.

3.5

Facilitate the provision of resources needed to implement plan.

4

Review future state model

4.1

Manage the implementation of improvements.

4.2

Identify measures of progress towards agreed future state.

4.3

Review progress towards future state.

4.4

Agree methods of improving areas which could progress better.

4.5

Agree on methods for evaluating future state.

4.6

Validate measures and methods with relevant managers.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to develop one (1) or more models of future state operations practice and to:

develop a shared future state model

develop a collaborative best practice model

facilitate the provision of resources allowing for the implementation of the improvement

review progress towards the future state.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to develop models of future state operations practice, including knowledge of:

key indications of current position or progress towards the future state, such as output quantities and qualities, variability in quality and quantity, uptime, investment hurdle rates and actual rates of return, sustainability indicators, reliability indicators, other key performance indicators (KPIs) appropriate to the organisation and its technology and processes

value stream mapping and analysis

types of muda (waste), causes and costs

competitive systems and practices tools relevant to the organisation and process

techniques for creating and evaluating future state models.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop a shared future state model

1.1

Establish an appropriate representative team.

1.2

Analyse a value stream map of an appropriate section of the value stream.

1.3

Determine the current state of practice across the value stream.

1.4

Identify overall organisation strategy, direction and competitive systems and practices philosophy.

1.5

Validate view with process/system owner.

2

Develop and review a collaborative best practice model

2.1

Develop a future state model of practice.

2.2

Review model with process/system owners and other stakeholders across the value stream as appropriate.

2.3

Modify model to deliver better results for the customer and reduce muda.

2.4

Develop implementation plan in consultation with stakeholders.

3

Provide the resources necessary to move to the future state

3.1

Identify changes required to infrastructure.

3.2

Determine benefit/cost for required changes.

3.3

Prioritise required changes.

3.4

Obtain required authorisations.

3.5

Facilitate the provision of resources needed to implement plan.

4

Review future state model

4.1

Manage the implementation of improvements.

4.2

Identify measures of progress towards agreed future state.

4.3

Review progress towards future state.

4.4

Agree methods of improving areas which could progress better.

4.5

Agree on methods for evaluating future state.

4.6

Validate measures and methods with relevant managers.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Organisation includes one or more of:

any part of a manufacturing or service organisation

companies, government bodies or other body of people aiming to produce a product to service a customer.

Representative team includes members from one or more of:

the value stream representing key parts of that chain

inside the organisation

outside the organisation.

Infrastructure includes consideration of all of:

policies and procedures

plant and equipment

materials, energy, utilities and other consumables

workforce arrangements, including employee numbers, organisation structure, competencies and competency mix.

The purpose(s) of the future state model of practice includes consideration of all of:

the required organisation strategy and philosophy

the direction of improvements and actions

forecasts of key indicators.

Measures of progress include one or more of:

metrics and other indicators defined and agreed before the commencement of implementation

metrics which provide feedback on the progress towards the future state.

Manager includes one or more of:

a person who has a formal, permanent position

a person with an ad hoc role in facilitating the function of multiple teams in a workplace, departments or entire organisations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish an appropriate representative team. 
Analyse a value stream map of an appropriate section of the value stream. 
Determine the current state of practice across the value stream. 
Identify overall organisation strategy, direction and competitive systems and practices philosophy. 
Validate view with process/system owner. 
Develop a future state model of practice. 
Review model with process/system owners and other stakeholders across the value stream as appropriate. 
Modify model to deliver better results for the customer and reduce muda. 
Develop implementation plan in consultation with stakeholders. 
Identify changes required to infrastructure. 
Determine benefit/cost for required changes. 
Prioritise required changes. 
Obtain required authorisations. 
Facilitate the provision of resources needed to implement plan. 
Manage the implementation of improvements. 
Identify measures of progress towards agreed future state. 
Review progress towards future state. 
Agree methods of improving areas which could progress better. 
Agree on methods for evaluating future state. 
Validate measures and methods with relevant managers. 

Forms

Assessment Cover Sheet

MSS408003 - Develop models of future state operations practice
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS408003 - Develop models of future state operations practice

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: